ProConnect HelpProfile HelpIntuit

Can't activate a valid license on ProFile

by Intuit Updated 1 year ago

If you're having trouble activating your software with a current license, follow the steps below.

Activate your license

  1. Update ProFile by opening the Online menu and selecting Check for updates.
  2. From the menu, select Internet Explorer > Tools > Internet Options > Click Advance > Security.
  3. Select Use SSL 2.0 and Use SSL 3.0.
  4. Ensure that the TLS 1.2 box is checked.
  5. From the menu, select Tools > Compatibility View Setting > Display all websites in Compatibility View.

You should now be able to activate your license.

ProFile Tax

Sign in now for personalized help

Ask questions, get answers, and join our large community of Profile users.