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ProFile Workstation installations on Windows 8 fail with UAC errors

SOLVEDby IntuitIntuit ProFile TaxUpdated July 14, 2022

Description

Known Issues

ProFile Workstation installations on Windows 8 fail with UAC errors

Fixed in: 2015.0.3

When setting up a Workstation Install on a computer running Microsoft Windows' 8, the installation fails with a UAC error (User Access Control). The failure occurs even when UAC security levels are reduced.

This problem is due to a recently-discovered issue with InstallShield and network folders on Windows 8.

Workaround

Install ProFile on the local computer. If your workplace requires a network or workstation installation of ProFile, please contact ProFile Support. For more information, see Intuit support page.

 * Terminal server environments are not supported by ProFile technical support.

If you get a call on this issue, and the above steps did not work, please contact tier 2 support. There are steps that can be taken in the registry if they are not on a terminal server.

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