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RC59 Part 2 in the T2 module: Telephone Number not showing

SOLVEDby IntuitIntuit ProFile TaxUpdated July 14, 2022

Setting for: "To grant a group online access" in Options > Module

In Options > Module, if ProFile has the following setting, the telephone number will not come through on RC59 in Part 2 - Authorize a representative section.

With this setting, the phone number will not appear in 'Part 2, Section B - Authorize a Representative ' in ProFile.

.

If the default option in ProFile is set  to "To grant a group online access", use the following workaround:

1. Click on "To grant an individual online access".

2. Click back on "To grant a group online access".

Setting for: "To grant a firm online access" in Options > Module

In Options > Module, if ProFile has the following setting, the telephone number will not come through on RC59 in Part 2 - Authorize a representative section.

.

With this setting, the phone number will not appear in 'Part 2, Section B - Authorize a Representative ' in ProFile.

If the default option in ProFile is set  to "To grant a firm online access", use the following workaround:

1. Click on "To grant an individual online access".

2. Click back on "To grant a firm online access".

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