If Keep Backup is selected under Options > Environment > File, and an error occurs saying that the file cannot be found, this can be because there is no backup folder in the location where the files are stored. This can be resolved by creating a new BackupFiles folder, or copying the one from the original location (MyProFileData and the subfolder).

Unable to save a return when Keep Backup is selected
SOLVED•by Intuit•Updated February 23, 2023
Was this helpful?
You must sign in to vote, reply, or post
Sign in for the best experience
Ask questions, get answers, and join our large community of Profile users.