ProConnect HelpProfile HelpIntuit

MRQ error 13966 when trying to NetFile a TP1 return

SOLVEDby IntuitUpdated 1 year ago


  1. In ProFile, go to EFILE, then Options, then CO-17 Internet filing.
  2. Choose Enter the NetFile QC Number and Access Code again.
  3. Re-enter the NetFile QC number and access code.

If the error still persists, contact Revenu Québec to verify the status of the client's EFILE eligibility.

Was this helpful?

You must sign in to vote, reply, or post
ProFile Tax

Sign in for the best experience

Ask questions, get answers, and join our large community of Profile users.