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CRA EFILE errors for T2 T106, T1134 and T1135

by Intuit• Updated 8 months ago

Below is a list of common application and server errors from the CRA that may be returned for a variety of reasons. If an error instructs you to contact the EFILE or Corporation Internet Filing helpdesk, do so before contacting our ProFile support team.

System problems (400-409)

Error	Message
400	The CRA is experiencing technical difficulties connecting to the Foreign Reporting Web service and is unable to process your form at this time. Contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803 for further information.
405	The CRA was unable to process your form. Prior to transmitting your tax form you must read and agree to the Terms and Conditions and Privacy Notice.
406	I have read the Privacy Notice related to the submission of my tax information to the CRA, and have read and agree with the Terms and Conditions and legal obligations.
410	The CRA is unable to process your form. The transmission contains invalid or missing data: Identification field(s) T2 SoftwareID Reporting Fiscal Year Tax Year Tax Form NETFILE only = CbC only Agreement indicator WAC number Business Number For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803.
413	According to CRA’s records, the business number submitted is not valid. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803.
415	You have exceeded the limit for the number of original form filing attempts CRA will accept. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803.
416	You have exceeded the limit for the number of amended form filing attempts CRA will accept. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803.
417	According to CRA’s records, the business number submitted is not active. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803.
419	The form you transmitted was not accepted. The business number transmitted does not match the business number value entered in the tax form.

Password problems (420-429)

Error	Message
421	Please carefully complete both identification fields and try again. Note: Your access will be locked after five unsuccessful attempts. For assistance, contact your EFILE Helpdesk Support.

Ident problems (430-439)

Error	Message
431	Your access is locked. Please contact your EFILE Helpdesk.
433	According to CRA’s records, the WAC number information submitted is either incorrect or incomplete. Please correct and try again. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1 800-959-2803.
437-1	If the T1134 reporting entity is only reporting for itself, then no Canadian member of the related group is allowed. Please correct and try again.
437-2	If the T1134 reporting entity is filing as a group, at least one Canadian member of the related group is required. Please correct and try again.
437-3	Both T1134 taxation year start and taxation year end must be in 2021 and later to use the T1134 (2021) form. Please correct and try again.
437-4	T1134 (2017) form version cannot be used to file a 2021 and later taxation year start and taxation year end. Please use the T1134 (2021) version and try again. If you are unable to resolve the issues, please contact your Software Developer.
437-5	T1134 Foreign affiliate’s Taxation Year End cannot exceed 378 days calculated from the Taxation Year Start Date. Please correct and try again.
437-6	The T1134 Business Number of one or more Canadian members of the related group is not valid. Please correct and try again. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803.
437-7	The T1134 Social Insurance Number of one or more Canadian members of the related group is not valid. Please correct and try again. For assistance, contact CRA’s Individual income tax and trust enquiries line at 1-800-959-8281.
437-8	You cannot file an amendment to a previously filed T1134 return for that year to change the filing from a group of reporting entities to a single filing entity or vice-versa. Please correct and try again.
437-9	You cannot file an amendment to a previously filed T1134 return to increase or decrease the number of reporting entities within the related group. Please correct and try again.

Software problems (440-449)

Error	Message
440	CRA is unable to process the form since it was prepared using a software package that was not approved by the CRA. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803.
442	CRA cannot process your request. To better identify the source of this technical problem, contact your software supplier.
443	CRA is unable to process your T1135/T1134/T106/CbCR form since it was prepared using a software package that was not certified by the CRA to file this form electronically. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803.
444	The (tax) (reporting fiscal) year end date is missing or invalid. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959- 2803.
445-1	At least one slip/supplement must be submitted with the (T1134/T106 ) Summary.
445-2	(T1134/T106) Amendments cannot have a lesser number of slips/supplements than the original/previous efiling. Please correct and try again.
445-3	(T1134/T106) Amendments cannot reuse 1=NEW as Supplement Action Codes for previously submitted slips/supplements , it must be 2=UNMODIFIED, 3=MODIFED OR 4=DELETED (closed). Please correct and try again.
446	Values must be provided in either Part A or Part B of the T1135 form.
447-1	The country code of the jurisdiction that issued the Business Number is missing or incorrect. Enter the country code using the ISO 3166-1 Alpha 2 Standard.
447-2	You must provide the language used to complete the Additional Information Section by selecting either English or French.
447-3	If you selected “constituent entity” as the role of the reporting entity, and you are filing on behalf of all Constituent Entities of the MNE Group that are resident in Canada select “Yes”, otherwise select “No”.
447-4	If the CbCR does not cover a full fiscal year, enter the number of months for which you are reporting.
447-5	Your CbCR contains more than one report for the same tax jurisdiction. Please remove the duplicate report and retransmit.
447-6	There's a problem with the list of Constituent Entities. There must be one Constituent Entity designated as the Ultimate Parent Entity, and another Constituent Entity designated as the Reporting Entity, or one Constituent Entity designated as both. There cannot be more than one Constituent Entity designated with these roles.
447-7	The CRA is unable to process your form. The Business Number (TIN) of one or more Canadian constituent entities (see Part II, Table 2) is either incorrect or incomplete. A valid TIN should be in the format "XXXXXXXXXRCXXXX", "XXXXXXXXXRZXXXX", "TXXXXXXXX When a constituent entity does not have a TIN, enter the value: “NOTIN”. Remove spaces, hyphens, dashes or any other special characters within the TIN. Do not leave this field blank. Please correct and resubmit. Incorrect TIN(s): [TIN List]* *up to 20 TIN(s) separated with a comma.
447-8	According to CRA’s records, the Business Number (TIN) of one or more Canadian constituent entities (see Part II, Table 2) is not a valid TIN. Please correct and resubmit. Invalid TIN(s): [TIN List]* *up to 20 TIN(s) separated with a comma.
449	One or more entries in the (T1135/T1134/T106/CbCR) require correction. The data entered is either invalid, or mandatory information is missing. To better identify the source of this technical problem, contact your software supplier.

System - hours of service (450-459)

Error	Message
450	Due to CRA’s daily systems maintenance, the Foreign Reporting Web service is currently not available.
451	Due to CRA’s systems maintenance, the Foreign Reporting Web service is currently not available. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803.
452	The certification test site is now closed. It will reopen for testing on the startup date indicated in the certification guide.

EFILE number problems (460-469)

Error	Message
462	Please carefully complete both identification fields and try again. Note: Your access will be locked after five unsuccessful attempts. For assistance, contact your EFILE Helpdesk.
463	CRA's records indicate that you have not received the necessary approval to submit T2 forms. Contact CRA’s T1 EFILE Helpdesk Support for further information.
465	CRA’s records indicate that you are not authorized to use this service. Contact CRA’s T1 EFILE Helpdesk Support for further information.

Confirmation series (480-489)

Error	Message
480	Thank you for using the Foreign Reporting Web service. The (YYYY-MM-DD) (T1135/T1134/T106/CbCR) form for (Business number) has been successfully received by the Canada Revenue Agency. Please keep this confirmation number for your records: (8-character confirmation number) .
481	Thank you for using the Foreign Reporting Web service. The (YYYY-MM-DD ) (T1135/T1134/T106/CbCR ) form for (Business number) has been successfully received by the Canada Revenue Agency. Please keep this confirmation number for your records: (8-character confirmation number) .
484	CRA’s records indicate that you have already filed this (tax year) (reporting fiscal year end) . If you are submitting an amended form, you must indicate this in your software. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803.
485	According to CRA’s records, this (tax year) (reporting fiscal year end) has not yet been received therefore an amendment cannot be processed. Remove the amendment indicator in your software and transmit this form again. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803.
486	You have exceeded the limit for the number of amended forms that CRA accepts electronically. File a paper form and attach all pertinent slips by the filing due-date. For T1135, T1134 and T106: Mail to: Winnipeg Taxation Centre Data Assessment & Evaluation Programs Validation & Verification Section Foreign Reporting Returns 66 Stapon Road Winnipeg MB R3C 3M2 FOR CbCR: Mail to: International Programs Section, International Tax Division, Canada Building 6th floor, 344 Slater Street, Ottawa, ON K1A 0L5
487	You have exceeded the limit for the number of original form filing attempts that CRA accepts electronically. File a paper form and attach all pertinent slips by the filing due-date of your (tax return) (Country-by-Country report ) . For T1135, T1134 and T106: Mail to: Winnipeg Taxation Centre Data Assessment & Evaluation Programs Validation & Verification Section Foreign Reporting Returns 66 Stapon Road Winnipeg MB R3C 3M2 FOR CbC: Mail to: International Programs Section, International Tax Division, Canada Building 6th floor, 344 Slater Street, Ottawa, ON K1A 0L5
488	You have exceeded the limit for the number of amended forms that CRA accepts electronically. File a paper form and attach all pertinent slips by the filing due-date of your (tax return ) (Country-by-Country report). For T1135, T1134 and T106: Mail to: Winnipeg Taxation Centre Data Assessment & Evaluation Programs Validation & Verification Section Foreign Reporting Returns 66 Stapon Road Winnipeg MB R3C 3M2 FOR CbC: Mail to: International Programs Section, International Tax Division, Canada Building 6th floor, 344 Slater Street, Ottawa, ON K1A 0L5

Critical access problems (490-499)

Error	Message
490 to 498	The CRA is experiencing technical difficulties connecting to the Foreign Reporting Web service and is unable to process your form at this time. For assistance, contact CRA’s Corporation Internet Filing Helpdesk at 1-800-959-2803.

Other/miscellaneous (470-479)

Error	Message
472	One or more entries in the file require correction. The data entered contains invalid characters that are not part of character sets UTF-8 or ISO-8859-1. If you are unable to resolve the issues, please contact your software provider.
473	There is an error with the format of the file. To better identify the source of this problem contact your software supplier.
474	The CRA is unable to process your form. The Foreign Reporting Web service does not accept forms for the (tax) (reporting fiscal) year specified in the request. To better identify the source of this problem contact your software supplier.
475	The CRA is unable to process your form. The Foreign Reporting Web service does not accept forms for the (tax) (reporting fiscal) year specified in the request. To better identify the source of this problem contact your software supplier.
476	The CRA is unable to process your form. The Foreign Reporting Web service does not accept forms for the (tax) (reporting fiscal) year specified in your (T1135/T1134/T106/Country-by-Country Report) . To better identify the source of this problem contact your software supplier.
477	There are more than 100 rows contained within a category of foreign holdings on the T1135 form transmitted. If the entries are correct, submit a paper copy of the form, as CRA is unable to process this form electronically due to system limitations. Mail to: Winnipeg Taxation Centre Data Assessment & Evaluation Programs Validation & Verification Section Foreign Reporting Returns 66 Stapon Road Winnipeg MB R3C 3M2
478	There are more than 196 tax jurisdictions listed in the Country-by-Country Report transmitted. If the entries are correct, submit a paper copy of the form, as CRA is unable to process this form electronically due to system limitations. Mail to: International Programs Section International Tax Division Canada Building 6th floor 344 Slater St., Ottawa, ON K1A 0L5
479	There are more than 20,000 Constituent Entities listed in the Country-by-Country Report form transmitted. If the entries are correct, submit a paper copy of the form, as CRA is unable to process this form electronically due to system limitations. Mail to: International Programs Section International Tax Division Canada Building 6th floor 344 Slater St., Ottawa, ON K1A 0L5

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