OnePay license does not come with EFILE/Netfile credentials

CRA and RQ numbers are needed to EFILE any return on ProFile, regardless of license.

These numbers must be acquired by customers themselves; no type of ProFile license includes CRA or Revenu Québec numbers.

Customers can learn more about acquiring CRA credentials at the EFILE for electronic filers page. And for Revenu Québec credentials at the My Account for Professional Representatives page.