ProConnect HelpProfile HelpIntuit

Hub not asking users if they want to convert older T2 files using the latest T2 module

by Intuit Updated 1 year ago

Hub is not asking users if they want to convert older T2 files using the latest T2 module. This issue occurs when opening a T2 return via Hub.

A dialogue window asking users if they wish to load the T2 file prepared in the older module with the latest module is not displaying. As a result, Hub opens all T2 files using the older module.

Workaround

Open the T2 return in ProFile by either double-clicking on the file name or using the File > Open drop-down menu.

ProFile Tax

Sign in now for personalized help

Ask questions, get answers, and join our large community of Profile users.