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Check for folder permissions

SOLVEDby IntuitUpdated February 22, 2023


  • ProFile is unable to write to folder to save a return, PDF or the .TAX file for EFILE
  • Access denied
  • Cannot write to disk
  • Red X on the EFILE window without an error

  1. Go to the location where the ProFile returns are saved.

Hint: Go to the Options menu, choose Environment, select the File tab, and see the address.

2. Right-click on the root folder and choose Properties.

3. Select the Security tab, then select Edit.

4. Under Group or user names, select each name/group listed and ensure that Full control is selected under permissions.
5. Select OK.
6. Select OK again.
7. Retry saving the files.

Note: Some security settings can only be changed by the network administrator.

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