Windows 8.1 support is ending

As of January 10, 2023, Microsoft will no longer provide security updates or support for PCs running Windows 8.1. This means that computers running on Windows 8.1 will be more vulnerable to security risks and viruses. To avoid these risks, Microsoft recommends upgrading to Windows 11.

At Intuit, the security of our customers’ data is a top priority. To help customers safeguard personal information, like Social Insurance Numbers and bank account information, we strongly recommend that desktop customers using Windows 8.1 upgrade to at least Windows 10.

How do I know what operating system I have?

Microsoft has instructions to help you find out which version of Windows you are running. Click this link for more information.

Will Intuit desktop products work on Windows 8.1 operating system?

While ProFile may continue to work on your Windows 8.1 computer, it will be unsupported as it won't have the proper important security updates. We strongly recommend updating your operating system to at least Windows 10 in order to protect your data.

What are the risks of using ProFile Windows 8.1?

Because Microsoft will no longer provide security updates, your computer, along with its data, will be more vulnerable to security risks and viruses. Microsoft recommends upgrading to Windows 11, which can provide the latest security updates to help keep your data safer.

How do I upgrade my operating system and how much does it cost?

Visit Microsoft for the most up to date information on pricing and promotions or to upgrade the
operating system for your Windows 8.1 PC here.

What versions of Windows can I upgrade to?

Microsoft recommends that Windows 8.1 users that you upgrade to Windows 11, which can provide the latest security updates. ProFile will continue to support systems running Windows 10, as Microsoft is continuing to support Windows 10 for now.

Can I still use TurboTax and QuickBooks Online products on Windows 8.1?

This Windows 8.1 information is specific to ProFile users only.

Do I need to repurchase ProFile software  after I upgrade my operating system?

No, you only need to deactivate your current version of ProFile. You can install and reactivate it on your computer after upgrading Windows. Instructions for how to deactivate can be found here.