
Set up internet options if receiving an error message when transmitting a return to the CRA
by Intuit•1• Updated 2 years ago
When trying to transmit a return to the CRA, an error may occur during the transaction, including failed to initiate transaction, Webservice unavailable, or Shopping cart empty.
This is not a ProFile error, but could be resulting from the following situations:
- High security settings on the computer
- A network disruption
- Settings changed via a recent Windows update
The following are solutions that may resolve the security setting issues the computer could be having.
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