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Return pages are printing upside-down

by Intuit Updated 1 year ago

When printing a return, some of the pages are printing upside down.

1. In ProFile, go to the File menu, then choose Print Setup.
2. Under Positioning and duplexing, choose Use printer duplex settings.

Note: Some printers will have the option to flip pages 180 degrees, which may in turn interfere with ProFile's Flip pages up option under Print Setup. Experiment with the Flip pages up option checked or unchecked.

3. Follow the above steps for each Category; T1 jacket, TP1 jackets, Forms, etc.

Check the physical printer settings

When trying to print from ProFile the selection in print setup may be conflicting with the printer settings, causing some of the pages to print upside down.

1. Exit ProFile.
2. Go to the Windows Control Panel.

How to find the Control Panel OnWindows 7, 8.1, 10

3. Select Devices and Printers.
4. Right-click on the printer you're trying to print to and choose Printing Preferences. The printer's properties should be set to duplex printing/double sided printing. (Specific options vary according to manufacturer.) Check to make sure that flip pages is not selected.

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