Support options for TurboTax Business Inc. (TTBInc)

Before you contact support

Ensure that your version of TurboTax Business Inc is up to date:

1. Open TurboTax Business Inc.
2. Select Check for Updates Now under the Help menu in the top toolbar.

New to TurboTax Business Inc?

Review our comprehensive software guide on YouTube. This will guide you through the software, step-by-step, all the way from starting your return to filing.

Contact us by Live Chat

A Live Chat session with a TurboTax Business Inc support agent is available from Monday to Friday from 9:00 AM to 6:00 PM ET.

Frequently Asked Questions

I am encountering an error regarding my balance sheet not balancing.

For errors related to your balance sheet not balancing, contact the CRA’s Business Enquiries line at 1-800-959-5525.

I don’t know what GIFI code to use.

To locate GIFI codes that may need to be used in a return, refer to the CRA’s GIFI code list.

I don’t know what values to enter.

For questions related to values entered on your return, contact the CRA’s Business Enquiries line at 1-800-959-5525.

I don't have any of the above issues and want to start a Live Chat session now.

A Live Chat session with a TurboTax Business Inc support agent is available from Monday to Friday from 9:00 AM to 6:00 PM ET.