ProConnect HelpProfile HelpIntuit

French accents incorrectly display in ProFile menus

SOLVEDby IntuitUpdated March 28, 2023


French accents are incorrectly displaying in some ProFile menus. Menu functionality is not impacted:

User-added image

This issue is caused by an issue with Microsoft operating system, not ProFile.

It occurs for users with the following configuration:

  • Windows 10
  • French language in Windows
  • French language in ProFile


1.  Open the Windows Control Panel.

2. Select “Région”.

The “Région” window displays:

User-added image

3. Select the “Administration” tab.

4. Click “Modifier les paramètres régionaux”:

User-added image

The selection window displays:

User-added image

5. Uncheck the box “Bêta” in the lower-left corner.

6. Click the “OK” button to save the changes.

Was this helpful?

You must sign in to vote, reply, or post
ProFile Tax

Sign in for the best experience

Ask questions, get answers, and join our large community of Profile users.