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French accents incorrectly display in ProFile menus

by Intuit Updated 1 year ago

Issue

French accents are incorrectly displaying in some ProFile menus. Menu functionality is not impacted:

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This issue is caused by an issue with Microsoft operating system, not ProFile.

It occurs for users with the following configuration:

  • Windows 10
  • French language in Windows
  • French language in ProFile

Resolution

1.  Open the Windows Control Panel.

2. Select “Région”.

The “Région” window displays:

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3. Select the “Administration” tab.

4. Click “Modifier les paramètres régionaux”:

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The selection window displays:

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5. Uncheck the box “Bêta” in the lower-left corner.

6. Click the “OK” button to save the changes.

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