ProFile icons or Tooltips don't display in Windows Explorer 64-bit
by Intuit• Updated 1 month ago
ProFile icons or Tooltips may not show in 64-bit Windows Explorer because GPShell.dll is a 32-bit file, while Windows Explorer looks to the 64-bit registry for icon details.
Resolution
To resolve the issue, modify the ProReg.exe file to register the GPShell in the registry redirector so that Windows Explorer 64-bit can read the GPShell information.
Get more info about the process in How to run Proreg to repair ProFile Modules.