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"Check for Updates" option missing from Online menu in ProFile

by Intuit Updated 2 months ago

Occasionally, Check for Updates... is not available on the Online menu.

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In comparison, the menu typically displays the Check for Updates... option:

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Resolution

For workstation installs, the Check for Updates... option is missing from the Online menu by design.

Instead of updating on an individual workstation, the update carries out on the server, which then pushes the update to the individual workstations. The option is missing from the menu because of the workstation install protocol.

Other causes

The Check for Updates... option may also be missing from the Online menu if the user does not sign-in as the computer administrator. In this case, close ProFile, right-click on the ProFile desktop icon and select Run as administrator to see the missing option.

Alternatively, select the Environment... option from the Options drop-down menu in the top toolbar. The Environment Options window displays:

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Select the System tab and ensure the Disable Online Features option under the ProFile Online section is not selected.

ProFile Tax

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