"Invalid combination", "invalid offering code", or "invalid license number" error

One of the following error messages display when activating ProFile:

• Invalid offering code, in conjunction with an error message of Invalid combination
• Invalid offering code, in conjunction with an error message of Invalid offering code. Parameter name: offeringCode
• Invalid license code, in conjunction with an error message of Invalid license number. Parameter name: licenseNumber

Resolution

1. Verify that the correct product code and license key has been entered in ProFile.
2. Select the About option from the Help drop-down menu in the top toolbar. The About window displays.
3. Review the ProFile version listed in the window.
4. If the software is out of date, select the Check for Updates... option from the Online menu in the top toolbar.
5. Follow the steps to update ProFile to the latest version.

The error should be resolved.