ProFile has been activated the maximum number of times permitted for this license

When trying to activate a license in ProFile, if the following message appears

ProFile has been activated the maximum number of times permitted for this license.

This is due to the license either being used more times than there are units available for use, or it was not removed from an older machine before being transferred to a new one.

Deactivating a license

To delete a license from one machine (for example, an old machine no longer in use) to activate it on another, follow the steps below:

1. On the machine you want to remove the license from, open ProFile and go to Help and then Manage Licenses.
2.  It's recommended you note the first 4 alphanumerical values of this license number before deleting it, so that you know which license is to be activated on the new machine.
3. Select the trash icon in the row of the license you are looking to delete.

If you don't have access to the machine you want to delete the license from, or if you need an additional license(s), contact ProFile Support, you can also purchase additional licenses for your office on the ProFile website.