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Clean uninstall a Workstation installation
by Intuit•1• Updated 5 months ago
This article includes instructions for clean uninstalling ProFile on a network Workstation installation. For instructions on how to clean uninstall ProFile on a local installation, see here.
- If possible, open ProFile on the workstation, remove the license, and exit ProFile.
- Delete the ProFile icon on the desktop.
- Navigate to the Registry Editor and then to HKEY_CURRENT_USER>SOFTWARE and rename GreenPoint (if present).
- Navigate to location C:\Users\
\AppData\Roaming (whereis the customer’s user name) and rename the GreenPoint and ProFile folders. - Navigate to location C:\Users\
\AppData\Local and rename the GreenPoint folder. - Navigate to location C:\ProgramData and rename the GreenPoint folder (if present).
- Restart the computer.
- Reinstall the workstation installation.
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