ProFile Product Resources

This page provides an assortment of guides, articles, and materials to assist new users of ProFile.

Note: ProFile no longer supports Windows 7 or Windows Server 2008. Because of these changes, you will need to update to one of the operating systems listed in our System Requirements list.

EFILE

• Assistance with EFILE error "failed to initiate transaction"
• What can be EFILED from ProFile
• Common EFILE errors in ProFile
• Help with EFILE errors
• Attaching documents for EFILE of TP1 returns with the Attach a Doc feature

Install/Update

• What's new in ProFile
• Download, install, and activate ProFile
• Run a repair on ProFile
• Perform a clean uninstall of ProFile
• How to update ProFile
• Install or repair ProFile through a workstation installation

Taxes

• ReFILE a T1 return
• Tax-related government contacts
• Make an amendment or adjustment to a T2 return, CO-17, or AT1
• Attach documents for EFILE of T2 returns with the Attach a Doc feature
• Create a T1 return

Troubleshooting

• Resolve auto-update error messages in ProFile
• Using Intuit Sign in ProFile for electronic signatures
• Known issues in ProFile
• Run Proreg to repair ProFile modules
• Troubleshoot ProFile license issues