"Catastrophic failure" error

ProFile users encounter a Catastrophic failure error message. The address code contained in the error can vary; common examples include 0x8000FFFF, 0x80072EE7, 0x8DE00005, and 0x800CCC0F. In some instances, there is no address code displayed.

This error is a result of a failed component between ProFile and Windows.

Resolution

Repair the Windows C++ components.

If the above actions do not resolve the issue, perform a clean uninstall or reinstall of ProFile.