ProConnect HelpIntuit

Object Reference Error displays after ProFile update

SOLVEDby IntuitIntuit ProFile TaxUpdated 1 month ago

Issue

An object reference error displays after the ProFile update.

User-added image

Resolution

  1. End the ProFile application in the Task Manager.

  2. Run proreg.

  3. Rename the GreenPoint folder in Regedit.

  4. Restart ProFile.

  5. Select “Options Administration…” from the “Options” drop-down menu in the top toolbar.

The “Options Administration” window displays.

6. Select ONLY option “1” in the “Options Administration” menu.

  User-added image

  7. Select OK; the window closes.

Related Article: How to run Proreg to repair ProFile Module  
Related Article: Perform a clean uninstall of ProFile (includes GreenPoint renaming)

Was this helpful?

You must sign in to vote, reply, or post
ProFile Tax

Sign in for the best experience