ProFile users encounter a "Unable to get response from government agency" message
by Intuit• Updated 1 year ago
Due to increased filing volumes, ProFile users may encounter the following error message: Unable to get response from government agency. Please try again later.
We apologize for this inconvenience. Please attempt to file again at a later time.
Other "unable to get a response from government agency" errors
Error message: "Unable to get response from the Government Agency. Please try again later com.intuit.pcg.canada.transform.model.exception.PayloadBindingException:cvc-pattern-valid: Value '000-45' is not facet-valid with respect to pattern '[0-9]
Unknown macro: {6}
' for type '#AnonType_PartnerBusinessOwnership"
Solution:
1. Check all the T2125, Part 8 - Details of other partners and make sure that there is no negative percentage of partnership for any partner.
2. If there's no percentage of partnership, override to 0.
Error message: "Unable to get response from the Government Agency. Please try again later com.intuit.pcg.canada.transform.model.exception.PayloadBindingException:cvc-pattern-valid: Value " is not facet-valid with respect to pattern '[0-9]
Unknown macro: {9}
' for type '#AnonType_SpouseSocialInsuranceNumber'."
Solution:
1. Make sure that the spouse's Social insurance number is correct.
2. If SIN of the spouse is correct, contact the CRA.