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Trial watermark appears when printing return with OnePay

SOLVEDby IntuitUpdated February 27, 2023

Seeing a TRIAL watermark throughout your forms when you print a return using a OnePay license can happen because the trial license and the OnePay license are both activated in ProFile at the same time, and the trial license is overriding the OnePay license.

Remove the watermark

  1. In ProFile, go to Help, then License, then Details.
  2. Click on the Trial License, and then click Delete Selected License.
  3. Close the Licensing windows.
  4. Open the file and print it.

Note: If it's necessary to add the trial license again, go to Help  > License > Add New License and enter the product code and License Key for the trial license.

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