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Receiving error 1797 when installing the Amyuni PDF printer
by Intuit• Updated 2 years ago
The following error displays when installing the Amyuni PDF printer in ProFile:
Resolution
- Open the command prompt.
- Enter pnputil -e.
- Search for all Amyuni products in the results:
- Delete all Amyuni Document Converter *.inf files, by using the command " pnputil -f -d oemNNN.inf".
- Where "NNN" is replaced by the value displayed by the pnputil -e command, e.g., using the above picture," pnputil -f -d oemNNN.inf" becomes:
pnputil -f -d oem165.inf
pnputil -f -d oem159.inf
Note: Each *.inf item must be removed individually. - Return to the directory C: Program Files (x86) ProFileProFile PDF Export.
- Install the Amyuni printer driver as administrator.
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