ProConnect HelpProfile HelpIntuit

Security warning when trying to open or create a new return

by Intuit Updated 1 year ago

Receiving a Security warning when trying to open or create a new return may occur due to security settings on the network, and because of a UNC path system setup. For some specific modules and/or tax years, the resources may have been moved outside of the default location where the *.dll files are stored, and there are new GRS files linked to that *.dll file to resolve out of memory issues.

  1. Go to Control Panel, then Internet Options, then Security.
  2. Select Local Intranet.
  3. Select Sites, and uncheck Automatically detect Intranet network.
  4. Then click on both Include all local (intranet) sites not listed in other zones and Include all network paths (UNCs).
  5. Once completed, delete the Workstation install icon.
  6. Map the ProFile location rather than using a UNC path system, and then reinstall the Workstation install file as the administrator.
ProFile Tax

Sign in now for personalized help

Ask questions, get answers, and join our large community of Profile users.