When using the File > Open functionality in ProFile, icons for the returns may show as blank rectangles.
- Close ProFile and minimize all open applications.
- Right-click on the ProFile icon on the desktop and choose Open file location.
- Double-click on the program ProReg.exe to start the ProFile module registration utility.
- Uncheck the gpshell.dll option.
- Click on the red X in the top-right corner to exit.
- Restart ProFile.