Users encounter a "Resolution of the dependency failed" message

Issue

ProFile users encounter a "Resolution of the dependency failed" message:

This message displays when starting ProFile.

Resolution

Reboot the computer and check if the error is resolved.

If the error persists:

1. Try repairing C++ components.
2. Repair ProFile.

If the above corrects the error, but you then receive an EOle error, complete a clean uninstall of ProFile and then reinstall ProFile.