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ProFile users encounter the error "The element ‘NoControleDecl’ has incomplete content"
by Intuit• Updated 6 months ago
ProFile users are encountering the error "The element ‘NoControleDecl’ has incomplete content. List of possible elements expected: ‘NoPrep’".
This error is the result of missing Ministry of Revenue Québec (MRQ) filing credentials.
Resolution if paper filing
- Navigate to the Info tab of the return.
- Navigate to the Québec section.
- Set the response to the question "Efile this return?" to No.
Resolution if filing electronically
MRQ requires a separate application for NetFile credentials to file a TP1. If you don't have MRQ credentials, contact Revenu Québec to acquire a NetFile QC Number and access code before attempting the following solution.
- Select Options… under the EFILE dropdown menu in the top toolbar. The Electronic Filing Options window displays.
- Select T1 from the left-side menu, then select TP1 Internet.
- Enter the values for CRA Preparer Number, NetFile QC Number, and Access Code.
- Select OK after adding the values.
The error should now be resolved.
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