Resolving an "Access Violation" error in TurboTax Business Inc.

An access violation error may occur when a user either opens the software or attempts to carry forward a file.

An access violation occurs when software opens

A repair is required to resolve an access violation encountered when opening the software:

1. Ensure you are using the latest version by following the instructions in our support article, Where can I get the Download version of TurboTax?
2. Open the program and select the Repair option.
3. Follow the prompted repair steps.
4. If the error persists after a repair, follow the instructions in our support article to undertake a clean reinstallation of the software.

An access violation occurs when carrying forward a file

Ensure that the file is not set to Read-only in the File properties if encountering an access violation error when carrying forward a file:

1. Navigate to the location where the file being carried forward is located.
2. Right-click on the file and select the Properties option.
3. Ensure the Read-only box is not selected under the Attributes section:

Review the Full Control settings:

1. Right-click on the file and select the Properties option.
2. Navigate to the Security tab.
3. Select a group or user name under the Permissions section.
4. Ensure the group or user name is set to Full Control.
5. If the group or user name is not set to Full Control, select the Edit button.
6. Set Full Control to the group or user name:
7. Select Apply, then select OK.
8. Right-click on the software icon and select the option Run as administrator:

The error should be resolved.

Additional options to resolve the issue: Move file to C: drive

1. Move the file from it’s current location to anywhere on the C: drive.
2. Right-click on the software icon and select the option Run as administrator.

The error should be resolved.

Chat for further assistance

If the access violation error persists after following the above steps, start a chat with our Support team to get assistance.