"Unable to locate server address" error message

ProFile users may encounter the error message Unable to locate server address when setting up a database.

This issue is most likely caused by your computer firewall blocking access to an element of ProFile necessary to set up a database.

Create a firewall exception

It is necessary to create a firewall exception. This will allow the database to be set up.

Follow the instructions on the firewall exceptions article to create a firewall exception.