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Whether you're new to ProFile or a long-time user, these tips will help you become more proficient in ProFile!
ProFile's Environment Options lets you configure general editing, display, file management, office, system, and audit features. To quickly access Environment Options, simply right-click anywhere in the return and select Environment.
For easier reading, use ProFile's Zoom to Screen Width feature (go to Environment Options, and then select Display) to automatically adjust forms to fit the full width of high resolution screens. The result – forms are displayed in larger font, improving readability! For even faster toggling between the two display widths, click the magnifying glass icon on the toolbar.
Did you know you can track the amount of time you spend on a return in ProFile? Select the Use Timer option (go to Environment in the Options menu, and select the Edit tab) to see the elapsed time in an open return at the bottom of the window.
There's an easy way to compare a client's previous year return with the current year. Just open both the previous year and current year returns, then tile the view (go to the Window menu and click Tile Horizontally). You can then open and compare the same forms from different years at the same time.
Use ProFile's Options Administration features to configure settings for multiple users. You can save user-specific ProFile options and settings in Options Packages. To create an Options Package:
To load the Options Package, just open ProFile's Options Administration window and select the Options Package you want to load.
Customize ProFile's Audit feature to create your own review process! The Auditor displays diagnostic (audit) messages that help reduce errors and oversights in your client files, as you work. You can control the types of audit messages that display, select audit messages that trigger preventive filing, and more.
To customize the Audit feature, go to Options, select Environment, then click Audit and select the options that will help you resolve issues before submitting returns.
The Client Explorer and Classic Database lets you manage your clients' returns the way that works best for you. The Client Explorer organizes returns by client, so you can see all of the work you're doing for a single client, across all modules. The Classic Database sorts returns and files by module and year.
You can use only one management solution at a time. To choose one:
If you're not currently backing up your documents, it’s important that you start this practice today. Here are a couple of ways you can back up your files in ProFile:
As an added precaution, also ensure that the specific file you are working on is selected to be backed up. You can do so by selecting File and then Properties and then checking the box beside Upload a copy of this file to ProFile Review
To keep a backup of the next-to-last version of every file that you save:
You can automatically save copies of files as you work by selecting Auto save files every, then specify the number of minutes between saved copies. This feature is very useful if you lose power to your computer. When you return to ProFile, the return you were working on automatically opens to the point it was last saved.
If you need to restore the file later, go to the File menu and click Open. In the Files of type list, select 2015 ProFile T1 Backup (*.15A, *.15B) for tax year 2015 as an example, then select the return you want to restore.
Are you new to EFILE or have new staff? See the following guides: "How to EFILE T1 Returns" and "Corporation Internet Filing". We'll guide you through registration for EFILE as well as how to EFILE returns in ProFile.
Remember, starting in 2013, tax preparers who file more than 10 returns are required to file them electronically. For more information, go to the CRA mandatory EFILE page.
Instead of scrolling through a lengthy form to get to a specific section, right-click in the form to see a list of all its sections, then select the one you want to see.
Use the Search box in the toolbar, or use the Form Explorer (press F4) to quickly find a specific form. Simply enter the form name or number in the search field and select from the list of forms displayed.
Did you set your jurisdiction in the Info worksheet? In the T1/TP1 and T3 modules (and to a lesser extent, the T2 and FX modules), ProFile is smart about the forms it displays to you. ProFile only shows provincial forms that apply to your province. If you haven't specified a provincial jurisdiction yet, you won't see those forms.
In the Form Explorer (press F4), switch to the Detail or Key views. Then, sort the list by Step. The step order organizes forms in the suggested order that you should complete them. ProFile carries information from forms earlier in the sequence into forms that appear later on.
ProFile's Monitor makes it easy to watch important amounts as ProFile recalculates them.
To monitor a field, select the field and click the + (plus) symbol in the bottom right-hand corner of the window. As you make changes in a return, keep an eye on the bottom of the screen to see how those changes affect the specified amount.
Note: The Monitor feature is module and year specific.
To stop monitoring a field, right-click on the specific field at the bottom of the window and select Delete Monitor.
Need to create another copy of a form you just completed? A great time saver is the Copy/Paste Form feature in the Edit menu. For example, if you are completing business or rental statements for non-spousal partners in ProFile's T1 module, you don't have to re-enter the same information in both files.
You can just:
ProFile colours amounts and fields depending on their status. Here's what those colours mean:
For certain fields, ProFile restricts the format of information that you enter, such as postal codes. You can override the format of these fields and enter values that don't match ProFile's format—such as entering a US ZIP code in a postal code field. To override a field format, right-click in the field and select Format override (CTRL + F2).
Use the CRA Submission view feature to review your T2 return before submitting it to the CRA. Right-click in the return and select CRA Submission view. In this view, you can see the fields and values that will be transmitted to the CRA.
You can access your T1 jacket, Tax Summary, T1 Summary, and Comparative Summary from the Goto menu — without leaving your current return! These summary forms help you spot potential errors or omissions while working on the current year's return.
Sometimes you need to file a tax adjustment for a client, such as for a recently discovered donation receipt or last-minute RRSP contribution. If you need to file a tax adjustment for a T1/TP1 return, ProFile can fill in the T1-ADJ form for you automatically. Just take a snapshot of your return, enter the new information, and ProFile takes care of the rest.
With a Coupled return, ProFile optimizes credits and amounts between 2 spouses' returns. With “Family linking”, ProFile also optimizes credits between returns for an entire family (albeit not to the extent of a coupled return).
To complete Family Linking:
As long as both returns are open, if the dependant has credits that aren't needed to reduce taxable income to zero, ProFile automatically transfers eligible amounts to the tax return of the supporting taxpayer or spouse.
Use ProFile's data import feature to save time and import client data from the CRA. With a few simple steps, you can securely access and download relevant information from CRA's Represent a Client website into multiple T1 returns. ProFile automatically carries the imported data to appropriate fields in your returns.
To use this feature, you need your CRA credentials and client authorization. You can import data for:
- or -
When complete, you can review the imported data in the Data Import tab (go to the Audit menu and select Show Auditor). It's that simple!
You can print reports on the results of an EFILE transmission as a PDF file, making it easy to store and share. After transmitting a file, go to the EFILE menu and select Reports. Then, select the file for which you want an EFILE report and click Open. To print the report, select PDF on the print button in the EFILE window. You can now easily share the report with your client!
In the T2 module, use Intuitive Copy and Intuitive Paste to complete RACDetails worksheets for corporations in the same associated group of related or associated corporations (RAC). For large groups, this is a great timesaver!
First complete the worksheet for one of the corporations in the group. Go to the Edit menu and select Intuitive Copy. Then, open an empty RACDetails worksheet in another tax return for an associated corporation, go to the Edit menu, and click Intuitive Paste.
Instead of creating a new memo or tape with the same information, you can copy memos and tapes from one field to another. First locate the field with a memo or tape that you want to copy (the background colour of the field will be green). Right-click the field and choose Copy Memo/Tape. Then, right-click the destination field and select Paste Memo/Tape.
Note: When copying from the source field, any review marks will not copy over to the destination field.
You can now chat live with ProFile technical support representatives from within ProFile! Get answers to your questions while working on a return.
Just go to the Help menu and select Live Chat. You can also click on the Live Chat button () on the toolbar.
If you have more than one monitor, the Multi-Monitors feature lets you work in multiple returns side-by-side, with each return displayed in its own monitor.
First, open all of the files or returns that you want to work with. Then, do one of the following:
If you are working on multiple returns:
Tip: You can still use this feature if you have only 1 monitor. The new window will open on top of the current window. You can then resize and move the windows to optimize your workspace.
In addition, you can compare returns in two windows with Tiling.
Get efficient by knowing the keyboard shortcuts in ProFile. This PDF has keyboard shortcuts will help you get to where you need to go or what you need to do – quicker!
You may want to print it out and keep it by your computer for quick reference.
When electronically filing a return, returns are sometimes rejected with an EFILE error. The ProFile Auditor can assist with identifying and fixing the error. In fact, you can avoid most EFILE errors early on by making sure the Auditor is active at all times. The Auditor instantly flags errors and omissions, as well as providing detailed explanations of how to correct potential issues.
After errors are fixed in a return, you’ll have to tell ProFile that you’re ready to retransmit the file.
Stay updated with key articles that provide product and tax information that are useful during the tax season.
To access these pages from within ProFile, go to the Online menu > Update Information, and select the page you want.
If you want to compare a current return with the previous year's, simply right-click anywhere in the current return and select Previous year's return. ProFile opens the previous year's return in the same window, making it easy for you to compare both returns.
Note: The previous and current return must be stored in the same folder.
You can save time by creating a new FX return from your T1 or T2 return. Right-click anywhere in your T1 or T2 return and select Create FX. ProFile transfers personal and identifying information to the FX Info form, eliminating unnecessary data entry.
ProFile’s HyperDocs feature lets you link a client’s source documents and working papers to the clients’ tax returns, or even to a specific field in a return. You can attach or link almost any file format, including Excel, Word, PDF, JPEG, and TIFF.
To attach documents to specific field in a return:
To add documents to the tax return in general:
When you Embed a document, ProFile adds a separate copy of that document to the ProFile return. Changes to that document outside of ProFile will not affect the copy in the return.
When you Link a document, ProFile maintains a link to the file. If the file changes, a visual reminder appears to let you know the document has changed. (Click the Synchronize icon in the HyperDocs window to remove the warning symbol.) When linking documents, make sure you don’t move them – otherwise ProFile won’t be able to find them.
ProFile in-product tutorials give you the help you need - from right inside your ProFile product. They're easy to access: on the main menu in ProFile, click "Training", then "Tutorials" and select the tutorial you wish to view.