Download & activate

Download ProFile, then follow the appropriate set of instructions.

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New user instructions

Please be aware: An internet connection is required to download, install, and activate ProFile. In addition, you must have administrator rights for the computer you wish to install ProFile on.

Step 1: Download ProFile (file size approximately 2073 MB, named "gpsetup.exe")

Your web browser may ask you to confirm if the file download can proceed; click “Yes” or “OK” when prompted. If prompted to select a location to store the installation file, we recommend your computer’s “Desktop” or “Downloads” folder, or another easy-to-find folder.


Step 2: Install ProFile

Locate the “gpsetup.exe” installation file that was saved in a folder:

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Double-click the file to begin the installation. If you are using Windows, right-click the file and select the “Run as Administrator” option.

Follow the dialogue boxes when prompted to install ProFile.

Step 3: Activate ProFile

Double-click the ProFile icon installed on your computer:

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When the program opens, you are prompted for your product codes. You can find your product code and license key information on your purchase receipt. Enter your “Product Code” and “License Key”.

Click “Add another license” to add more licenses, if necessary. If you have purchase additional licenses for a module, enter the “Product Code” and “License Key” only once on each additional computer.

Click the “I’m Done” button after all product codes have been entered. Activation may take a few minutes to complete. ProFile displays a message asking to the Internet to determine if you are using the most current version of the software. You can skip or delay this check, or click the “OK” button to proceed with the check.

That’s it! You have successfully installed ProFile.

Need some help? 

You can review our Help article describing the download, install, and activation process. This article includes more in-depth information and troubleshooting material to assist you in the event of any problems.

Take a video tour & get the ProFile user guide

The 2021-2022 User Guide

The updated User Guide covers all the basic functions of ProFile in one place. It’s an easy-to-reference PDF that will help get your seasonal hires up to speed.

Have more questions?

Call us toll-free at 1-800-452-9970. Our support hours are Monday-Friday, 9:00 a.m. to 6:00 p.m. EST.

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