Boost your skills to use ProFile like a pro


Carry forward and data import

Create or use a return

Database management


Additional resources

Watch how-to videos

Visit the ProFile library to watch our how-to videos in one convenient spot

Go to videos

In-Product Tutorials

Get the help you need directly in-product. Access tutorials from the main menu, click “Training”, then “Tutorials” and choose the tutorial that’s right for your business.

  • T1/TP1: Getting Started
  • T1/TP1: Using the Forms Explorer
  • T1/TP1: Audit and Review Features
  • TP1 Québec: TP1 Basics
  • T2/CO-17: Getting Started

Get the 2019-2020 User Guide

The updated User Guide covers all the basic functions of ProFile in one place. It’s an easy-to-reference PDF that will help get your seasonal hires up to speed.

Download the User Guide


Have more questions?

Call us toll-free at 1-800-452-9970. Our support hours are Monday-Friday, 9:00 a.m. to 6:00 p.m. EST.